AnimatePhotoAnimatePhoto

Privacy Policy for AnimatePhoto

Last Updated: 2026-07-10

This Privacy Policy explains how AnimatePhoto ("we," "us," or "our") collects, uses, and protects your information when you use https://animatephoto.io (the "Website").

AnimatePhoto is the data controller responsible for the personal data processed through the Website. For any privacy-related questions or to exercise your rights, contact us at support@animatephoto.io. We have not appointed a Data Protection Officer (DPO), as one is not required for our current scale of operations; privacy inquiries are handled directly through the contact email above.

1. Information We Collect

1.1 Personal Data

  • Account information: Name and email address (via Google OAuth sign-in)
  • Payment information: Payments are processed by our third-party payment processors, Stripe and Waffo Pancake (where Waffo Pancake is used, it acts as our Merchant of Record). Both are PCI-DSS compliant. We do not receive or store your complete payment card numbers on our servers.
  • Uploaded and generated content: Photos you upload for animation and videos generated through our services.

1.2 Non-Personal Data

  • IP address, browser type, device information, and browsing patterns
  • Usage data such as features used, generation history, and session duration
  • Cookies and similar tracking technologies

2. How We Use Your Data

We use your data to:

  • Provide and maintain our AI photo animation services
  • Process payments and manage your account
  • Enforce our Acceptable Use Policy through content moderation
  • Improve our services and user experience
  • Communicate service updates and respond to support requests
  • Comply with legal obligations

3. Third-Party Services

We share data with the following categories of third-party service providers (sub-processors) as necessary to operate our platform, each bound by confidentiality and data-protection obligations:

  • Payment processing — Stripe and Waffo Pancake (Waffo Pancake acts as our Merchant of Record), to process transactions, billing, and taxes securely
  • Authentication — Google (Google OAuth), to verify your identity when signing in
  • AI service providers — third-party AI model providers (such as FAL.ai and PIAPI) that process your uploaded images to generate animations
  • Hosting and infrastructure providers — to host and deliver our services reliably

We do not sell or rent your personal information to third parties.

3.1 International Data Transfers

We operate globally, and your personal data may be processed by us or our sub-processors in countries other than your own. Where personal data is transferred across borders, we rely on appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) to protect it in line with applicable data-protection laws.

4. Data Retention

  • Account data: Retained while your account is active. You may request deletion at any time.
  • Uploaded and generated content: Stored for your access in your account dashboard. You may delete individual items.
  • Payment records: Retained as required by tax and financial regulations (typically 7 years).
  • Moderation logs: Retained for compliance and safety purposes.

5. Your Rights

Subject to applicable law (including the GDPR and CCPA), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete personal data
  • Delete your account and associated data ("right to erasure")
  • Export / Data portability — receive your data in a portable format
  • Restrict our processing of your personal data
  • Object to processing of your personal data, including for direct marketing
  • Withdraw consent at any time, where processing is based on your consent
  • Lodge a complaint with your local data-protection supervisory authority

To exercise any of these rights, contact us at support@animatephoto.io. We will respond to your request within 30 days.

6. Age Restriction

AnimatePhoto is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete their data.

7. Content Moderation and Safety

We implement multiple layers of content moderation to ensure platform safety:

  • Automated prompt filtering for prohibited content
  • AI-powered output screening for policy violations
  • Logging of moderation actions for audit and compliance purposes

For details on prohibited content, see our Acceptable Use Policy.

8. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how our services are used. You may disable non-essential cookies through your browser settings.

9. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure. In the event of a data breach affecting your personal data, we will notify affected users and, where required by law, the relevant supervisory authority within 72 hours of becoming aware of the breach.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our Website.

11. Contact

For questions about this Privacy Policy, please contact us at support@animatephoto.io.